After looking again at this image I knew the elevation is off since this photo was taken in Las Vegas and not ocean side 😅 but I can also see my ‘heading’ is showing North when I’m heading south towards pioneer saloon. I’m think there has to be an issue with the update. Any recommendations on what I should do to correct the problem?

 

Last week I updated my 2019 turbo s Ride Command with the recent update. Everything seemed to work great (new display is badass!) but after about an hour of riding I started to notice my fuel gauge never dropped. After another 1.5 of riding I continued to see 100% on the fuel gauge. At one point I was riding down steep terrain and saw the digital gauge drop 1 bar. After getting to the bottom of the terrain it went back to 100%. After returning home I fueled up around 3 gallons so I know the tank wasn’t 100%. Went out again this weekend and the gauge never dropped below 100% and I drove twice the distance from my previous ride. Also, my elevation show 0 feet above sea level. I live and ride in Las Vegas....Anyone know if there is a software glitch or something else?

We are in Vegas as well. Ours seems to be working ok on the elevation. The fuel gauge does seem to stay on 100% for a long time before it starts dropping. Haven't payed attention as to when it starts dropping. I have noticed that the low fuel warning comes on at 10% remaining. From that point it takes about 7.5-8 gallons to fill up.

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Thanks for the reply! Yeah, I’m scared to rely on the fuel gauge to drop to 10% all of a sudden if it never moved from 100% after 30+ miles or so and really getting in the throttle

This is sitting in my garage

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yeah. Seeing your elevation at 2k is telling me the update threw off my system. Have you ever rebooted your ride command before?

I as well noticed the fuel gauge takes a long time to come off 100%. Glad its not just me.

good to know I’m not alone on this.

 

This is sitting in my garage

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im not familiar with how to restart my ride command. I’ve read a few posts about people unplugging the battery. But I have to imagine there is an option within the system itself. Or maybe a way to uninstall the update and try updating again? Thoughts or suggestions?

Yes... I have done a hard reset?? Reboot?? Whatever you want to call it... the last update before this one failed to load and screwed up a bunch of stuff.

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Good to know there is a reboot/ reset option.
1) Is there a setting within the ride command to do the reset?
2) Also, did you have to download the update from polaris again or did you just use the original download you had on a thumb drive?

 

I as well noticed the fuel gauge takes a long time to come off 100%. Glad its not just me.

 

Same here on 100% for what seems like a long time...it did finally drop after about 25 miles of slow riding and altimeter/compass seem to be working fine.

 

I noticed the same with the gas gauge on my 2020 and 2021 Turbo S. I thought it was broken at first. It stays at 100% for a REALLY long time, probably after burning about 3 gallons, it does start to drop. I have not had a problem with the Altitude.

 

Yes... I have done a hard reset?? Reboot?? Whatever you want to call it... the last update before this one failed to load and screwed up a bunch of stuff.

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Yes... I have done a hard reset?? Reboot?? Whatever you want to call it... the last update before this one failed to load and screwed up a bunch of stuff.

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I didnt hard reset but re downloaded the update and plugged it into my ride command. That fixed the issue with the elevation. Fuel gauge seems to be better now than before with the % on the screen being more accurate. The bars on the digital display are still off. But ill take what I can get lol

 

To perform a hard reboot of your display, press and hold the power button (center Polaris logo) for 5 seconds. If the display gets into a locked-up state, a reboot may correct the issue.

I downloaded all new files. Update and full map including base just to make sure one of the downloads didn't get corrupted.

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Last week I updated my 2019 turbo s Ride Command with the recent update. Everything seemed to work great (new display is badass!) but after about an hour of riding I started to notice my fuel gauge never dropped. After another 1.5 of riding I continued to see 100% on the fuel gauge. At one point I was riding down steep terrain and saw the digital gauge drop 1 bar. After getting to the bottom of the terrain it went back to 100%. After returning home I fueled up around 3 gallons so I know the tank wasn’t 100%. Went out again this weekend and the gauge never dropped below 100% and I drove twice the distance from my previous ride. Also, my elevation show 0 feet above sea level. I live and ride in Las Vegas....Anyone know if there is a software glitch or something else?

Don’t know, but I’m updating my 2019 tomorrow. Never running out of fuel is bad ass!


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I agree. re download the update and reload it to your car. Wouldn’t hurt to make sure your go’s antenna isn’t damaged or the connection isn’t loose with dust in it. ( I know the vegas terrain and that’s not above the realm of possibility here )

 

I am seeing the fuel level staying at 100% as well. Not seeing the altitude issue. I also noticed that my center button is different... odd.

 

In your picture you fuel show 60% ??

 

Did any of this fix your issue?

 

In the snow yesterday...15 miles or so and it dropped to 97%. I think i was just overthinking it personally but that’s just me.

 

I haven't had mine out since the update. I'm also in an xp4 1000 but shouldn't be any different.
I also haven't looked to see if there's been another update that fixes any bugs.

I just remembered, I'm currently not full on fuel
I'm 1 bar above half and ride command says 70%

Elevation seems about right.

 

Drove ours again today and it seems to be dead on. Might have just been a glitch

 

Depending on how much I "top off" the tank we are usually in 20 miles or more before it comes off 100%

 

That's exactly what I think my "issue" was...I've been topping to up right almost to the cap the last few rides...

 

I top off up to the cap too. Will know for sure this weekend if it is ok.

 

Just updated mine. Love the new look and displayed info. Regarding the fuel level, mine has always moved slow for the first part, then dropped quickly. But, I too have always filled it to the top. Some cars do that as well in my experience.


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I top mine off as high in the filler neck as possible - I've been known to position the car so the filler is on the high side if not on level ground. Stays on 100% for a long time - must be burning what's in the filler neck. If I fill to where the nozzle clicks on level ground, the gauge is incredibly accurate - like to within .5 quart. After that it will take some more which makes me think it is fuel in the filler neck.

My 2¢

 

Help please. After the update, all of my rides and waypoints are gone. Did I do something incorrectly, or is there an easy way to get them back? Sure will be bummed if they are gone forever.


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Did you have them synced to your RideCommand account??

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Try the ride command app. If not I’ll bet they’re gone

 

AND on the waypoint and routes screen you have to check the box on top to view them - if the box at the top is not checked, they won't show in the list. This is so you can view a listing of either waypoints, routes, or both. Or neither?

 

Both were checked and it shows none of either. All blank. And if I o to my map, none of them show either.


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Sounds like a glitch to me.

Have you tried a hard re-boot?

 

Just tried it. Same.


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