So far I have had absolute bad luck with my '14 xp1000 purchased Dec. 12th 2013. As of now it only has 16 hours on it and it's been in the shop 3 times. Within 24 hours of owning it both rear cv axles snapped in half in the sand dunes with dirt tires and not jumping. Polaris threw a fit but did warranty after a battle. One month later 3 studs broke off on right rear hub in sand dunes with stock tires and not jumping, for some reason polaris didn't put up a fight a warrantied instantly. One week after getting that fixed is when my whole front end went to shame. Once again in sand dunes stock tires no jumping etc. broke one shocking in half and bent the other @ 90 degrees. Bent top a-arms and cv's etc as you will see in pics. Polaris is denying my claim due to excessive driving. My dealership has done its absolute best to back me up since there is zero wear and tear on the machine and when they hooked the computer up over 95% of the time I'm under 36mph, it's never hit rev limiter, etc, as u can see in warranty claim. There is no other damage to the rzr, polaris is also throwing a fit because of the scratch on the front underside of skid plate. We explained to them that happened when 1 slamming the ground when shocks broke and 2 trying to load it back up after it was broken and the front end was touching the ground. Very difficult to load a rzr with broken front shocks @ the sand dunes. They are "claiming" that's what caused the problems and shocks to break. I'm asking for advice on who I should call for help on this. I feel polaris needs to stand behind their product and take care of this. I've read other stories on internet of shocks doing the same thing. Should I seek legal help/advice on this, I'm starting to question the durability of this rzr and my own personal safety and passengers safety. I could of seriously been injured if it flipped when shocks gave out. My dealer gave me a polaris customer service number to call Monday, any other tips or advice that's out there would be greatly appreciated on how to resolve this. Please take a look @ the scanned denied warranty claim, and pics, I'm not hard on my rzr, I feel I just may have gotten one with some faulty parts and would like it taken care of, I'm not happy with this polaris rzr or polaris as a company itself. $20,000 is a lot of money for anyone to spend on a vehicle and if it has defects the manufacturer should take care of it. Thank you!
















