Was this the first use? Asking to find out if the warp cap issue is from all the engine and turbo after cooler heat or from a heavy tow use. First use was extreme heavy pull. It worked for that, then the next time pulled it out it would not engage. Pulled it out and found the end cap warped out of place. Took it apart, put back together and it worked fine until I got on trail and had run for lots of mile. Pulled out and could feel the end cap was warped again.
Warn was quick to send a new cap kit. Trying to figure out a better fix. Since heat seems to be a problem, from the engine, etc. I think. Looking at some kind of wrap on the cap or a heat shield to keep the heat off winch. Other then that, Polaris now has a front bumper to mount a winch on that fits my 2018 Dynamix. $450 to over $500 depend on where bought.
Good to see it is not only me having this issue. Another reason to call Warn so they know there is a real issue and a need for a cap in a different material.