O.K. Not to flame, but to tell the story. I ordered the Tri-fold ramp from them. Shipping time was OK with tracking number, but when I got them a few rungs where damaged. With a Construction back round, if it damaged DON'T USE IT.
I E-mailed them 3 times with pictures of the damage and did not get a response. Called them, very nice, said they would send out a replacement.
A few days pass with no tracking number in the in box, E-mailed/called... bla bla bla.
Anyway two months after place the first order I got the replacements. The ramps are nice, but.....