Do you have a volt meter in the machine? I would be curious to see the battery voltage when the machine is running a well as when you start the machine.

 

Not running 12.37 volts
Starter engaged 10.42
Running 14.36

 

The 10.42 volts is a definite concern. The battery voltage should not be dropping that low. Generally speaking this means the battery is down on capacity. Do you have any other accessories turned on when starting the machine?

 

No accessories are on during start up. Is there a specific voltage range for this unit? Any ideas?

 

Anyone else have this issue? The machine was less than a year old when I installed the stereo and it has done it since it was first installed. I know that the battery could have been bad then but that is unlikely here 1.5 years later and it still starts the machine fine. I would be happy to buy a new battery but I would rather confirm that it doesn't do this on other machines before throwing parts at it. I have heard two voltages from SSV - at least 12 volts from James and at least 10 volts from Greg.

If it is the battery, what is the recommendation for a new battery? Oem? Optima? No-Name it doesn't really matter?

I appreciate your responses.

 

I have the SSV Stage 3 on my XP1k. Works great but I have a dual battery setup with a smart isolator.

 

So when starting your RZR it doesn't reboot the stereo? If so, can you share some details on your setup please?

 

I hate when people don't post after they solve problems so here goes. I purchased a new battery and during the install I super cleaned all of the connections. The few times I have tested it the system stays on while starting... success! Thanks for the help.

 

Interesting... What battery did you put in? My SSV overhead does the exact same thing that you described. What's odd is that did it since I installed it in my brand new 2014 XP1K and it still does it after I moved it to my new 2017 XTP... I bought the SSV new shortly after I bought the XP1k and its always rebooted. It's a pain to since I have to reconnect the Bluetooth every time I start the machine.

 

I bought the new battery from Q'Reily Auto. I also cleaned all of the connections really well - which one fixed it, I don't know. Mine also suffered this problem since new. I hope it stays fixed.

 

Update - claimed success to early. Riding today and its back at rebooting when starting. It was after racing around for 20-30 minutes so the battery should have been fully charged. Hmmm??? Has anyone solved this? Capacitor?

 

As long as your voltage is stable, a capacitor should not be necessary.

 

From what I have read it is normal for a battery to drop to 10 volts while starting. I suspect that the SSV system cannot handle that drop and causes it to lose the bluetooth connection and sometimes the connection to the subwoofer. The question is would a capacitor fix this issue? How would one go about sizing and installing such a device?

 

I would sure like to know if you ever solve this. Let me know if you find anything out from Greg.

Thanks,

 

Please PM me your full name and Phone number..

 

Mine does the same thing. My only solution has been to pause the music before starting the rzr. This way it does not loose bluetooth comnection.

Sent from my SM-G930V using RZRForums.net mobile app

 

I talked with James at SSV a couple of times today. I do appreciate SSV and their team trying to solve this problem for me. The only solution he was able to provide though was to add a second battery. I guess that is an option but really don't want to add the weight.

I'm still thinking a small capacitor may prevent the voltage drop which reboots the SSV Works system. Someone who knows more about capacitor's than me should try this.

 

Update...

Although SSV recommended a second battery to solve this re-connection problem, I didn't want the additional weight. The real issue is during the reboot SSV loses the bluetooth connection. It eventually reconnects but if the volume is up the re-connection chime is so loud it could make your ears bleed. It really seems as if SSV could fix this with maybe something as simple as a software update that automatically reconnects the bluetooth without the chime and automatically starts the music. May not be that easy.

My fix for now is to connect an Iphone directly to the system. Now when the system reboots it only takes about 5 seconds to begin playing after startup. No ear splitting chime, no pressing play. The only problem with this solution is there is not enough room to use a convertor from 30 pin (the connection in the SSV system) to the current Fire Wire Iphone connection. I had to revive an old Iphone and upload my music to it.

 

Sorry to hear you are still having issues. James will be contacting you shortly with a resolution I am sure you are going to like.. :wink

 

I would be interested in knowing what the resolution is also... Every time we are leaving a trail stop, half my riding group is long gone until I get it rebooted. :banghead:

 

Please PM me your name, date of purchase and contact information.

 

Greg:

Yes, James did take care of me. Fabulous service. The new head unit sounds awesome and not even a twitch when restarting the machine. Thanks!

 

i have a ssv overhead too. i put it on when my machine was new and its always done that when i restart machine... super anoying. other than that it sounds good and i like the fit

 

is there a upgraded part i can buy to fix this issue?

 

Please contact James in our Customer Service Department and let him know what you re experiencing.

818-991-1778 x 119