That is sad they say that. The dealership near me in the panhandle says the same thing. First question is did you buy it here. My response "does it matter? You're a polaris dealer and I have a polaris product" same thing, 1-2 weeks or longer. Of all places to check I called the John Deere house that is a dealer. The guy there gave me 0 hassle and they fixed my driveshaft recall in a day. A big plus is they listen to me when I talk to them about other possible problems and they are down to try to fix it. Don't give up, hopefully you find a dealer that is willing to actually work with you.So I call 5 dealers in my area to get mine in. Very first question ,did you buy it from us???
Answer-No response can't look at it for 2-3 weeks and you'll have to bring it in and leave it here. I ask if someone can just listen to the noise and see if its serious our maybe an educated guess. Nope 2-3 weeks then submit to Polaris and wait and see if its covered then if not they would charge me 1 hr diagnostic fee. ?????? So finally get a dealer 1 1/2 away to agree to just listen to the clunking noise. Get there today and same question where did you buy it. Same response as the others so II'm sure they could tell I was pretty pissed when I replied they should have told me that on the phone . Anyway after discussing it for a bit they finally called a tech to come listen. Yeah its clunkin they all do that. Not this much I replied. Well polaris aint gonna pay me to find it so just ride it till it breaks and then we'll fix it. What a dumbaass. I informed them that I tow long distances to rides and planned to tow to Glamis in december. Response??? Where's that? Told him Louisiana. LOL Dumbaass.I asked about the driveshaft issue. They all do that was the response. Drive it till it breaks and then we'll fix it. Dumbaass.
So needless to say I spent 2 days trying to get any help at all with no luck. Dealers around here are busy and could care less. My parts guy is a great guy and ran my vin for me to check on any recalls and is always very helpful. service dept no help at all. So guess I'll tow 1500 miles with the rear end clunking and driveshaft shaking. Very dissappointing . It would be alot better to do a simple preventative reapir instead of busting the whole trans and/or front diff. I know it takes awhile to get repairs done when shops are busy but how long does it take to do a visual and listen to a couple of noises? maybe 3-4 minutes. I even explained this is my 3rd rzr and I've ridden over 5000 miles in them. Whenever I mention common issues I usually get huh never heard of that. You should have seen their faces when I showed them pics of the shocks at 1 shop. Amazes me that 90% of the people on here know more the 99% of the dealers service departments. So I'll spend the time building my stereo so I dont have to worry about the noises anymore.