I've read plenty about Polaris and there crappy warranty. I have to say they stood tall for me this week i had a shock issue about 5 months after buying my 2022 RZR XP4 1000 and took it into a dealer in Morgan Utah. long story short i was on a hunt and it kept banging in the L/F shock. I ran it down after the morning hunt and they filled it with nitrogen and charged me for it and I agreed I would get back to them if there was a issue still. Well on that hunt I hurt my self and was down for a while and never got back to the dealer. I finally got with them in Sept. 2023 and they helped me file a claim through Polaris and was able to get the shock warrantied for me almost a year later. I just wanted to say I don't post much but i felt like i had to give props to Polaris on this one. lesson learned if you have a issue email Polaris and see if they will help i found out sometimes they do really stand behind there stuff way out of warranty.
66fury383
Factory Polaris warranty stood tall
Polaris corporate ( Or any other company ) only knows what the servicing dealer tells them. Unless by some chance a factory rep happens to be there. Period.
That is my understanding, the purchase is supposed to be completed by the end of the third quarter of 2023 which is in a few days. I'm just being facetious because Polaris wouldn't take care of a warranty concern for me, however, Walker Evans stood up and took care of the problem. Not knowing all of the facts I wouldn't be surprised if Walker Evans took care of the problem and not Polaris. I'm definitely not a hater but the reality is my experience with Polaris and their warranty left a lot to be desired.
A. Dealers get paid from HQ for doing warranty work; but they get furnished factory parts to replace factory parts with.
B. Dealers get paid from customer for doing non-warranty work; but they then make a ton of cash by up-selling non-factory ”upgrades”!
Which option is most lucrative to unscrupulous dealers?
As stated in post #3. HQ only knows what the servicing dealer tells them. Most likely it is NOT Polaris that won’t honor the warranty; but the dealer fed them full of shit about the owner “Abusing” the vehicle.
B. Dealers get paid from customer for doing non-warranty work; but they then make a ton of cash by up-selling non-factory ”upgrades”!
Which option is most lucrative to unscrupulous dealers?
As stated in post #3. HQ only knows what the servicing dealer tells them. Most likely it is NOT Polaris that won’t honor the warranty; but the dealer fed them full of shit about the owner “Abusing” the vehicle.
Wow that was great for you I took a rzr in under warranty for a shock and they said it was a we're item so I had to pay for it out of my pocket so when I just bought another new one I opted out of the extended warranty this time since it didn't help me out the 1st time it's not like I ride hard or go jumping.
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