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Anybody else not get there belt from graveyard motorsports??

4K views 21 replies 14 participants last post by  davestrauss  
#1 ·
Placed an order for a Gates Carbon belt on 04/17/13...Spoke with them on 04/30 and was told that they had some issues, but would go out in a few days...Still no belt and now nobody answers the phone...Anybody else have the same experience??
 
#7 ·
i cancelled my order 3 weeks after placing it, and no response. horrible customer service. i talked with the owner (after 5-6 e-mails unreturned) told him i was the one that posted the link to his site. he was apologetic, but i cancelled anyway. buy from hunterworks.
 
#9 ·
Ordered on 4/10 and also called on 4/30. Was told that "Gates was out of stock and would ship on 5/7". Still no update from them as of today. I called and got voice mail and emailed again and asked for a refund since they could not provide product. Looks like Hunterworks gets more business :)
 
#11 ·
Hunterworks has these belts and have great service...I got one from them and he mailed it right away..he just posted that he is getting another shipment in
 
#14 ·
Grave yard called me back today, said they were having a hard time getting the belts from Gates. The guy I talked to was very nice, but I canceled my order and called Todd from Hunterworks and ordered my belts. I asked him about Pro Armor trailing arm guards and added a set of those to my order. Hunterworks seems extremely customer oriented which is nice for a change.
 
#15 ·
THanks for the kudos guys. I can tell you there is no hold up on belts at Gates, if they are having a hard time getting them is because they are not ordering them or enough of them.

We have a new shipment coming in Monday, right at 50 of them. As soon as I see what goes out I will order more if needed as soon as I see the need. Normal time from Gates to me now from order to in hand should not be no more than four business days.

Thanks for your continued support of Hunterworks!!

If you don't know our motto, "We Don't Suck" LOL