:surprise

 

Wow, sorry to hear that but glad you could find the problem, these things will come apart anywhere [emoji35]

 

well looks like my 2017 xp4 turbo did the same thing yesterday
2 1 day apart
starter spins but no engagement
must be the one way starter clutch bad or my bolts broke off like yours
ill take to dealer tomorrow

5 year warranty should cover this right
800 miles 2 months old

 

Yes, it should be covered. My concern is the metal shavings in my motor now. How will they get that out? With such low miles will Polaris just replace the engine?

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They won’t replace the motor, they’ll flush it and then refill with new oil.

 

I got mine dropped off at the dealer today.

blown_apex let me know what your dealer finds. I won't hear for a week or so.

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Just getting back from vacation so haven't checked the forums in a few days.

I see you saw my post about pulling starting my friends rzr. I'm thinking he has the same issue as you. He's is currently at the dealer getting the situation addressed.

http://www.rzrforums.net/rzr-xp-turbo/450137-pull-started-turbo-after-starter-failed.html

He also has a 17 XP4. We have another 17 turbo in our group (2 seater) without issues. I also have a 16 turbo (2 seater) with over 2k miles without a problem.

So is this a XP4 known issue or a 17 turbo known issue?

 

I was at the dunes Gordons well first ride thought my Belt was going out stopped from a weird noise.. turns out its same thing. Missing a bolt head too. Really disappointed almost didnt get out of there was very scary for my family. My 17 xpt4 has about 900 miles. Whats going on polaris? Are these bolts just too short? Lots and lots of this happening too 17 xpt machines wonder if any 2018s or 2019s

Well my utv invasion trip was a bust, my 230 mile xpt quit starting after one trip into the dunes. Starter spins but wouldn't engage, so I decided to remove the stator cover and found the problem. I found three short allen bolts wedged between the starter gear and flywheel. Which must be the sprag bolts. I couldn't believe it, nobody I talked to had seen this before on a turbo. Hopefully Polaris takes care of it.

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Just getting back from vacation so haven't checked the forums in a few days.

I see you saw my post about pulling starting my friends rzr. I'm thinking he has the same issue as you. He's is currently at the dealer getting the situation addressed.

http://www.rzrforums.net/rzr-xp-turbo/450137-pull-started-turbo-after-starter-failed.html

He also has a 17 XP4. We have another 17 turbo in our group (2 seater) without issues. I also have a 16 turbo (2 seater) with over 2k miles without a problem.

So is this a XP4 known issue or a 17 turbo known issue?

 

I'm not sure how big of an issue this is. I asked two dealers that were at the dunes and boondocker, none had seen this issue.

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Just got back from the dealer to pick my machine up. Checked on my buddies that had the starter issue.

The same 3 bolts fell out of the starter. Polaris is going to warranty everything. The Polaris tech said its from trying to start the rzr while it's running which I don't believe for a second. I think there should have been locktite on those bolts and someone forgot about it.

 

rdsnake - What all is getting replaced?

 

Crank gear, Flywheel, sprag clutch, 3 bolts, and oil and filter.

 

my 3 bolts came loose and broke off
looks just like your pic
took broken pcs out with fingers
no locktight
3 holes were elongated
and i have never hit starter while it was running (^rdsnake thats bull^)
left at dealer will pick up in 3-4 weeks when im back up their

 

So has anybody got there machine fixed? Dealer told me the sprag clutch is on backorder. I can't believe it takes a month to get a new machine fixed, ridiculous.

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Yeah, my buddies was in and out in a weeks time. Try calling Polaris and open a case file?

I bet this is a common thing on the XPT4. Hence, why the sprag is on backorder.

 

Someone at the factory left a 2 inch socket extension in my clutch cover...I found it after I heard it destroy my clutches. Those are on backorder too. So I'm waiting as well. Not happy with the experience.

 

Well FACK!!! Mine just went to the dealer yesterday....one of the bolts behind the clutch on my XPT went bouncing around my clutches, gouging them up, and blasted a hole in the aluminum clutch cover.
I haven't gotten that dreaded call from the dealer yet about backordered parts...but i'm not looking forward to it. :sad

 

Yeah I've called Polaris multiple times, i have them on speed dial! They finally put a vehicle down order in yesterday parts are suppose to show up at Polaris later this week. I'm about ready to order it myself, found it instock at multiple dealers...

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Just had my starter go out on my 2017 2-seat Turbo, 1000 miles on the machine, I'll be bringing it in Tuesday when my dealer is open

 

90 miles and 4 hours on my 3 day old machine then it wouldn't start. Turns out it sheared off the fly wheel bolts or they were loose either way I had the same issue some of you are seeing. Dealer is going to order parts Monday hopefully they replace everything with new and it doesn't cause problems down the road.

 

I just replied to your post, mine has been fixed for a couple weeks. Put about 50 miles on it so far so good, I'm going for a big ride tomorrow hopefully all goes well.

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I put about 100 miles on yesterday with 70 in the snow with no issues, I'm feeling a little more confident in my new rzr.

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Any symptoms before this happened?

 

I heard a little rattling first, thought is was the clutch then starter motor would spin but not turn the engine over.

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So this seems to be a major issue for the 2017 turbos similar to how the 2016 turbos had the three bolts behind the primary clutch falling out. I just had mine fixed under warranty and it would have been a $1300 bill if I didn’t have a warranty.
I’m not sure how involved it would be for everyone to start pulling that cover off and what ever else has to come off to check the 3 bolts behind the fly wheel that are backing out and breaking off. But if someone more mechanically inclined wanted to do a write-up on it it would probably save a lot of people a lot of time and money of being broke down without a starter.

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You don't need to split the cases...

 

You have to pull the ignition cover, which to some would be part of the "case"

 

All you should have to do is remove flywheel/stator cover, then with a flywheel puller take out flywheel. That should expose those bolts. Don't get me wrong, I have not done this to a rzr, so maybe a little more to it, but I have removed plenty of flywheels in my day and they all are basically the same as far as motorcycle type engines go. So yeah def no splitting the case, if that were true that invoice for labor would be MUCH higher.

 

You guy are correct, yet how many people have checked these bolts?

 

I've seen enough posts on this lately to where I am going to add to my RZR to do list. Hopefully once exposed it will be obvious which bolts they are, but I'll probably check any and all, and add thread locker as well to all.

 

These