I am posting this ad to see if there are others, and or save others from major headaches / wasted time / waisted money.
Since new my turbo S4 has had a weird brake pedal feel. Basically when you apply the break the brake pedal itself modulates/pulsates up-and-down. It would almost make one think that you have warped rotors and you are feeling that in the foot pedal...
I have had my razor in at Ride Now on and off for the last 4-5 months trying to resolve. The dealer has been great trying to resolve the issue however they have been unsuccessful and Polaris has a problem they are not acknowledging or have not let on that they are trying to figure out. At this point and nearly 5 months later enough is enough.
The pulsation in the brake pedal is a major safety hazard. It creates a very unpredictable brake feel. When the brakes are pulsating the weight of the vehicle lifts and drops, lifts and drops. Not good when you can’t keep the weight of the vehicle planted down on the tires.
At first the dealer thought they had it resolved by determining there were a couple missing parts (hub related) that were causing the problem but soon found out once those were installed had nothing to do with it.
Next they changed rotors and caliper brackets. That two did not resolve the issue.
On another visit they actually swapped all four hub/brake assemblies from another turbo S to see if that would resolve the issue. That did not.
I asked if any of the other turbo S4’s had this brake pulsation issue and as expected was told they did not.
Fast forward to a couple months into all of this troubleshooting and as I walk through the show room I noticed that there were ZERO turbo S (2 or 4 seat) RZR’s on the sales floor. Kind of weird for the largest ride now dealer in the valley to not have one ??? Of course it is.
Now fast forward to my most recent visit back to drop off the vehicle for the same issue after being told it was resolved, I took another stroll through the largest show room only to find it packed full of every type ATV you can think of with the exception of the RZR turbo S.
This time I actually asked a couple of the salesman if I could see one because I have not spotted one on the showroom floor for over a month and they let me know that they have been in such big demand that they cannot keep them in on the show room however, they did have some at the warehouse ????
Once the two salesman told me that BS I then let them know that I was currently an owner of a 2019 turbo S and inform them of the brake issue I was having,,, and that was continually being unresolved only to see their eyes widen and their body squirm as they obviously were prepped in sales meetings of this issue and what to say should somebody come in and request their most Beast like RZR by Polaris lol!
Anyway I would like to close by saying that the dealer has been reasonable in their attempts and communication however enough is enough and I still have a very expensive ATV that I have been unable to use for nearly 5 months. Monthly payments, insurance, and multiple missed recreational trips. I have just recently received verbal acknowledgment from Polaris representative that they would like to help offset some downtime but have yet to receive anything. TBD
I encourage you to take your turbo S (2 seater or four seater) out for a test drive and see if you feel the same pulsation on the footpedal when applying the brake. If you do, please contact me as I would like to start connecting all of us and see how Polaris plans on making good buy this flawed brake system on the Turbo S.