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post #1 of 6 Old March 6th, 2017, 07:53 AM Thread Starter
 
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quick axle help

I'm trying to order some front rhino 2.0 axles for my razor 1000S from SuperATV. It says they are out of stock. When I look under the 900S it says they are in stock. Same part numbers.... Am I missing something ? Havent been able to get thru to them by Email or phone.

I've spent most of my money on women, guns, and Harleys. The rest I just wasted.
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post #2 of 6 Old March 7th, 2017, 03:14 PM
 
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Re: quick axle help

I just checked the site and it shows both front and rear Rhino 2.0 axles are in stock for the S-1000. I called and sat on hold for 25 minutes before finally getting through and asked about the availability of the rear high lift A-arms for the 2017 S-1000 and she told me they would have them by the end of the month, but you would only be able to buy them with the Rhino 1.0 axles because the 2.0 axles aren't compatible with that kit. That didn't make sense to me.

I have been wanting to order a bunch of parts for several weeks, but haven't been able to get in touch with anyone until today and even then I couldn't get a clear answer. I think I am going to have to bite the bullet and shop somewhere else. I'm not sure I can rely on SuperATV to be around when I need service/help.
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post #3 of 6 Old March 7th, 2017, 04:24 PM
 
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Re: quick axle help

Use a different company.


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post #4 of 6 Old March 7th, 2017, 04:47 PM Thread Starter
 
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Re: quick axle help

I've been emailing back and forth with them for a he last couple of days cause I can never get thru on the phone. They gave me misinformation a couple of times and I had to correct what they were telling me. They told me the 2.0 axle were back in stock but when I tried putting them in the cart it said out of stock . I guess I'll wait it out.....
It would be great if they could get someone to truly explain what's going on...

I've spent most of my money on women, guns, and Harleys. The rest I just wasted.
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post #5 of 6 Old March 7th, 2017, 06:49 PM
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Re: quick axle help

I just spoke with super ATV today and I mentioned how difficult it is to get through on the phone lines and the customer service rep indicated they are short staffed and working on getting more employees trained.

Best way to get a hold of them now is call and there is an option for you to leave your phone number and they will call you back and they do, in my case it was 1 hour later. That's how I got a hold of them today.

Lets RIDE! John & Tammy B.
"Wild, Wonderful, West Virginia"

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post #6 of 6 Old March 7th, 2017, 06:53 PM Thread Starter
 
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Re: quick axle help

Thanks for the info .

I've spent most of my money on women, guns, and Harleys. The rest I just wasted.
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