Are these guys out of business? - Polaris RZR Forum - RZR Forums.net

 1Likes
  • 1 Post By Jordysoso
 
LinkBack Thread Tools Display Modes
post #1 of 11 Old May 17th, 2017, 08:39 PM Thread Starter
 
Jordysoso's Avatar
 
First Name: Jordan
My RZR: 2017 RZR 900s EPS
Member #155409
Join Date: Sep 2016
Location: Amherst, Ohio
Posts: 27
Feedback Score: 0 reviews
View Jordysoso's Photo Gallery(0)
Bluduh Are these guys out of business?

Sent two emails one asking a question about a product and another asking about where my item is, with no response. I ordered on the 9th or 10th and all the tracking says is billing info received. Nothing else. I ordered a bumper, mirror, and t shirt. If they have to make the bumper then they should note that on the item page. Tracking number said the package shoulda been delivered on the 15th, but there is no tracking info other than what I stated earlier. According to UPS, this does not necessarily mean that the parts have shipped, just that it was billed. Has anyone else bought anything from these guys and had the same issues?
Jordysoso is offline  
Sponsored Links
Advertisement
 
post #2 of 11 Old May 18th, 2017, 08:31 PM
 
silverado9306's Avatar
 
Member #179849
Join Date: Jan 2017
Posts: 52
Feedback Score: 0 reviews
View silverado9306's Photo Gallery(0)
Re: Are these guys out of business?

Interested in seeing how this turns out because I'm wanting a front bumper for my machine. Good luck...

Sent from my SAMSUNG-SM-G891A using Tapatalk
silverado9306 is offline  
post #3 of 11 Old May 19th, 2017, 01:36 PM
 
atocha's Avatar
 
Member #174297
Join Date: Dec 2016
Posts: 109
Feedback Score: 0 reviews
View atocha's Photo Gallery(0)
Re: Are these guys out of business?

They are still open. They have a brick and mortar about 5 minutes from my house. Bought a couple sets of wheels and tires from them for the quads recently. 3 days from going down there to order them until mounted and picked up.
Best to just call them. Someone is always there monday through friday.
They have been super to deal with.
atocha is online now  
Sponsored Links
Advertisement
 
post #4 of 11 Old May 19th, 2017, 04:08 PM Thread Starter
 
Jordysoso's Avatar
 
First Name: Jordan
My RZR: 2017 RZR 900s EPS
Member #155409
Join Date: Sep 2016
Location: Amherst, Ohio
Posts: 27
Feedback Score: 0 reviews
View Jordysoso's Photo Gallery(0)
Re: Are these guys out of business?

Been in the mountains of Tennessee and Kentucky with no service just got to Nashville. You wanna go knock on their door for me? Haha
atocha likes this.
Jordysoso is offline  
post #5 of 11 Old May 19th, 2017, 05:03 PM
 
atocha's Avatar
 
Member #174297
Join Date: Dec 2016
Posts: 109
Feedback Score: 0 reviews
View atocha's Photo Gallery(0)
Re: Are these guys out of business?

Quote:
Originally Posted by Jordysoso View Post
Been in the mountains of Tennessee and Kentucky with no service just got to Nashville. You wanna go knock on their door for me? Haha
I would, but just got home myself. Too late.
Just give them a call, I'm sure they can help you out.
atocha is online now  
post #6 of 11 Old Today, 07:53 AM
 
silverado9306's Avatar
 
Member #179849
Join Date: Jan 2017
Posts: 52
Feedback Score: 0 reviews
View silverado9306's Photo Gallery(0)
Re: Are these guys out of business?

Any updates?

Sent from my SAMSUNG-SM-G891A using Tapatalk
silverado9306 is offline  
post #7 of 11 Old Today, 07:58 AM Thread Starter
 
Jordysoso's Avatar
 
First Name: Jordan
My RZR: 2017 RZR 900s EPS
Member #155409
Join Date: Sep 2016
Location: Amherst, Ohio
Posts: 27
Feedback Score: 0 reviews
View Jordysoso's Photo Gallery(0)
Re: Are these guys out of business?

Still no reply on the emails. Will be calling them this morning here soon. I'll post back up when I talk to a human being.
Jordysoso is offline  
post #8 of 11 Old Today, 08:06 AM
 
silverado9306's Avatar
 
Member #179849
Join Date: Jan 2017
Posts: 52
Feedback Score: 0 reviews
View silverado9306's Photo Gallery(0)
Re: Are these guys out of business?

Never mind, was thinking it was Tuesday. Been working way too much.

Sent from my SAMSUNG-SM-G891A using Tapatalk
silverado9306 is offline  
post #9 of 11 Old Today, 08:09 AM Thread Starter
 
Jordysoso's Avatar
 
First Name: Jordan
My RZR: 2017 RZR 900s EPS
Member #155409
Join Date: Sep 2016
Location: Amherst, Ohio
Posts: 27
Feedback Score: 0 reviews
View Jordysoso's Photo Gallery(0)
Re: Are these guys out of business?

No worries, either way it's been 12 days with no update on tracking and no email updates. I was supposed to get free 3-5 day shipping. My order was almost $400. You'd think that if you're going to drop money eyes like that to a store they would do their best to get you taken care of. This sh!t is getting ridiculous now.
Jordysoso is offline  
post #10 of 11 Old Today, 09:33 AM Thread Starter
 
Jordysoso's Avatar
 
First Name: Jordan
My RZR: 2017 RZR 900s EPS
Member #155409
Join Date: Sep 2016
Location: Amherst, Ohio
Posts: 27
Feedback Score: 0 reviews
View Jordysoso's Photo Gallery(0)
Re: Are these guys out of business?

They were allegedly on back order and they said I should have it by Friday. The lady that answered the phone out me on hold for about 5 mins to find out where it was. They could have replied to my email and told me that or posted it on their site. Not sure I'll do business with these guys again due to absolute lack of follow through and communication, they were quick to take my money though! However....I'm sure the bumper is good haha
Jordysoso is offline  
post #11 of 11 Old Today, 02:34 PM
 
atocha's Avatar
 
Member #174297
Join Date: Dec 2016
Posts: 109
Feedback Score: 0 reviews
View atocha's Photo Gallery(0)
Re: Are these guys out of business?

Quote:
Originally Posted by Jordysoso View Post
They were allegedly on back order and they said I should have it by Friday. The lady that answered the phone out me on hold for about 5 mins to find out where it was. They could have replied to my email and told me that or posted it on their site. Not sure I'll do business with these guys again due to absolute lack of follow through and communication, they were quick to take my money though! However....I'm sure the bumper is good haha
I have to agree. No follow up or response and for me, it's adios.
Had a couple issues like that with some other forum vendors.
atocha is online now  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Polaris RZR Forum - RZR Forums.net forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Similar Threads
Thread Thread Starter Forum Replies Last Post
best seats for bigger guys? DARTERSWIFE RZR XP 900 10 January 13th, 2017 07:27 PM
How many of u guys have phased drivelines? BearGhost General RZR Discussion 6 June 18th, 2016 06:39 AM
Tender spring help guys graveyard RZR S 900 15 May 2nd, 2016 05:30 AM
Guys with 32's on their 4 seater 1000 and dalton clutch kit ORNGRZR RZR XP 4 1000 4 March 24th, 2016 03:36 AM
I am ready to order Prp seats, harnesses and steel bases! Who wants my business? Zman2015 Seats and Belts 2 January 7th, 2016 07:56 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome