I waited until UPS came today and still no seats.
I have to wait for UPS because Dragonfire won't let me know what's happening with an order THAT I'VE ALREADY PAID FOR.
After placing the order, I contacted Jordon asking if I was eligible for the 10% discount for Forum members. He said I was and would take care of it.
NOT!!! They charged my card full price on Oct 1. I'm only 2 days shipping from them.

WHERE DO THEY GET OFF CHARGING MY CARD FOR A PRODUCT THAT HAS NOT SHIPPED!!!!
All I get when I call is "we'll get back to you". Still waiting for the call Jordon promised today.

So far they took my order, took my money and.................
I guess that's it, took my order and took my money.

I haven't been unreasonable calling them. I just want an honest, straight answer which apparently they can't or won't provide.

I don't understand how you got your name treating people like this!!!

Bagman
I don't work for them or anything thing like that. Just call Jordon tommorow and explain your concern. From what I have seen on here jordan does what it takes to make his customers happy customers.

You didn't say what date you ordered the seats and how long they said it would take to ship/arrive at your house. I have never known UPS to ship something in two days....Maybe there's more to this but I don't get your complaint.

I ordered a DFR air canister from them early last week and they said it would arrive by (last) Friday. I called them today and Jordan is checking a shipment that came in late this afternoon-hopefully its there. Yea, it's a few days past their quote, but not a huge deal. I also paid for it up front with my credit card.

DFR are both knowledgeable and professional and I have NEVER had a bad dealing with them. The large group I ride with has been buying parts from them and picking their brains on "what ifs" for a few years now and not one complaint.

Cut'em some slack.....

If Jordon got back to you great. That's all I'm asking!
He didn't get back to me and didn't do what he said he would.
Haven't gotten a STRAIGHT ANSWER from them YET.

I don't understand why I OWE him slack. I'm the customer.
Actions speak louder than words.

Have patients, Jorden is a cool dude and will take care of you!!!!!!

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J & T

I had the same problem with shipping, and Jordan never getting back to me. I also got a bunch of grief from members saying I am not giving him a chance to make it better. Well I eventually did get my parts. But still no call. I am also very disappoint with this form and members making me fell like the bad guy for expressing my disappointment with Dragonfire and Jordon. Sincerely a paying customer.

Try calling them tomorrow. I had a question while installing my DFR intake, and called them on Saturday. There was noone there to answer my question and even though I didn't ask to have someone call me back on Monday, they did. Personally not to many companies give that kind of service. They do get alot of compliments on this site, and rightly so. Give them a chance.

Hey Jaywebguy I also bought a horn kit with you. I was concerned with getting the right connectors for my rzr and buying though ebay. Every time a had a question you got right back to me. And I had a lot of questions. I love the kit you put together. It works great. It was very easy to install very understandable instructions.

I've noticed you sure can't down talk DFR on here even if it's legit.

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09 Nuclear Sunset, yanked nets, no more stickers, UMP, pulled spark arrestor, hard top

sure you can. you can talk every site supporter down until they leave the site. then you can go to another forum because this one won't be here. just tring to get guys to not slam the hell out of anyone until actually find out something. and "Hey Jaywebguy I also bought a horn kit with you. I was concerned with getting the right connectors for my rzr and buying though ebay. Every time a had a question you got right back to me. And I had a lot of questions. I love the kit you put together. It works great. It was very easy to install very understandable instructions.
So why would you have to call if it was so easy with such great instructions?????

He didn't say he had installation questions...just questions and a lot of them. I'm guessing because he had reservations about buying off of ebay. Anyway, I think acs is right, it's not right to flame anyone until you have a clear picture of what is going on.

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Things may come to those who wait, but only the things left by those who hustle.

I have never purchased from them but I feel your grief.

No business should ever leave a customer hanging and have no idea when there purchase will show up.

There is nothing more irritating in the fact they got your money and now your sitting waiting and wondering.

I always go back to the businesses that keep me in the loop and supply tracking and emails on the status of my order.

Freedom of speech baby!!!! One of the only freedoms left ...

Not saying anyone is right or wrong here but I only shop at places that treat me the way I think I should be treated. I drive 52 miles to the bike shop because they treat me better than the guy 5 miles down the road. It's my money and I work hard for it. Now, to this point I have been treated great by everyone on this site so I keep coming back. But trust me, if that changes you will hear about it.

I'm with you on that one. I bought my RZR S 150 miles away. Reason being is the local places will sell you a bike, but when you want it serviced (or try to get warranty work done), they pretty much tell you to piss off. So now I drive 150 miles, because at least in Twin Falls, they want your business and will take care of you after the sale.

[quote=jaywebguy;46080]I'm with you on that one. I bought my RZR S 150 miles away. Reason being is the local places will sell you a bike, but when you want it serviced (or try to get warranty work done), they pretty much tell you to piss off. So now I drive 150 miles, because at least in Twin Falls, they want your business and will take care of you after the sale.[/Q

Ditto, I forgo the 3 local dealer to travel to San Diego because they treat me right. The prices are better too!

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OMF 5/3 offset, reinforced inner & outer, alba intake, exhaust & fuel controller & map.