Join Date: Aug 2015
Feedback Score: 0 reviews
Re: STM not standing behind their product.
It was a tungsten that fell out, and no o-rings are used with a tungsten.
I have no idea how all these clutch kits for the stock stuff use magnetic weights and not one falls out. The STM uses mechanical fastening, and it still fails. I could understand if the screw became loose and the tungsten started to wobble around and worn the retaining screw... but the screw is still tight locked in its position from the loctite supplied with their clutches.
I should have taken pictures - but the clutches have been at STM since Tuesday. I had over-nighted them so I could have them back by the weekend. But the GM tells me to pay up for their defective part... and I have not heard back from Mark yet. Nobody at STM knows when he'll be back so he can talk to me either.
Edited to add: I called STM again and the lady has told me Mark is out at the races and might be back by Monday, but not certain. You can't get mad at the guy for being gone, so we'll wait patiently and hope he reply's back with doing the right thing. I'll be using my stockers for now... kinda bummed, but stuff happens in this sport and is to be expected... at least make it right.
Last edited by Vapornomics; May 19th, 2017 at 09:44 AM.