Feedback Score: 0 reviews
Join Date: Dec 2016
Re: Gonna loose my temper
I had a similar problem. Bought a new trailer this past summer. A nice pj trailer. Well,
when the gate was closed, the side ramps were VERY hard to get out, you could see the binding of the trailer sides when closed, something I did not notice when I bought it. I took it up there a couple months later when I had time, a few days later the guy at the dealer says, well, they denied your warranty claim, maybe if you brought it in sooner, It was, and is STILL under warranty! I told him to fix it, the gate was off, anyway, they cluster -effed that. I paid and went on my way, I don't have patience for that, and filed a bbb report with pj, they called me, and said they NEVER got a phone call, email or warranty claim for my trailer from this dealer. It ended up being a total shyte show. A new trailer, a warranty issue, that could have been easily taken care of, the service guy never even called pj trailers. I talked with pj trailers a few times, because they had the bbb close the case. I opened it back up, not resolved.
PJ said they would mail me a check for the work, I said I don't care about the money, the service guy at the dealer needs to lose his job, and I would be happy. Needless to say, I gave the warranty manager at pj my address and all, never got a check. Seems I was played by everyone.
Sorry for the rant. But, I feel your pain, brother. Sometimes it seems everyone is trying to get over everyone else. I just don't operate like that.