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Re: air cleaner problem
  #76 (permalink)  
Old June 9th, 2008, 07:33 PM
ssroadster ssroadster is offline
ssroadster
 
My RZR: Green
Location: Salem, OR
Join Date: May 2008
Posts: 157
Re: air cleaner problem

WOW,I just got time to have a look at the box of parts I got back from the dealer that used to be a motor.They had told me the warrantee was denied because the tech guy had said for the rod to bend it had to of been buried in water and HYDRLOCKED.The crank jounal is black from heat(oil starved),part of the rod bearing is welded to the rod and in the middle of the rod it has actually changed colors as if someone had taken a torch to it.The sides of the piston skirt is all scored up also.I'm no engine expert but if it were HYDROLOCKED in my book wouldn't everything still look pretty new inside(besides a bent rod)?I think this dealership has royally screwed me and I don't know why.This is the 1st Polaris product I have ever bought.Out of about 30 new Streetbikes,sleds,quads etc I have purchased and never had warrantee issues???
Well I am not a mechanic, but when my daughter ran her car out of oil it looked exactly how you have descibed your engine. I would almost find a independent lab that would do a check on cause of failure. I know our company uses a lab to check equipment and material when it failes, so they can go back to manufacturer to make changes or to find who is libel for any damages caused by failure. Just my 2cents. Good luck. I pick up my RZR tommorrow after 2 delayed delivery dates by factory. Sorry for the bad spelling.
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Re: air cleaner problem
  #77 (permalink)  
Old June 9th, 2008, 07:47 PM
dgal dgal is offline
 
Join Date: Dec 2007
Posts: 210
Re: air cleaner problem

They might be changing there mind.They were supposed to let me know today.I went to a couple mechanics and they both said they would put there tickit on the line if it wasn't oil starvation.I went to dealer today to ask for writen reason why I was denied(HYDROLOCKED).They say they called on my behalf again and went to a higher rank guy.His word will be final and sounds like if it is denied they will change reason to because I modifyed airbox.Even though it was using oil,burning blue and had dirt in the throttle body when inspected before I modified anything.We were waiting for a answer still from that from Polaris
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FOR SALE:Gen 2 Red RZR.Nerf bars,sport top,winch,14 rims with 26inch Goodyear MTRs.Afco shocks,Prerunner front bumper with 7 inch HID,HID headlights,,and EPI clutch mod.stereo and still original battery with a chargeguard installed to monitor
60 hours total and one hour on new motor installed by Polaris Motorsports Kamloops BC(first motor got dirt past filter but was denied warranty).Color was red but hard to tell because it burned to the ground on first ride
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Re: air cleaner problem
  #78 (permalink)  
Old June 9th, 2008, 11:19 PM
rzrdog rzrdog is offline
 
Join Date: Jun 2008
Posts: 18
Re: air cleaner problem

Quote:
Originally Posted by johnnycat8 View Post
hmmmmmmm i wonder if rzr freak is the lawyer????????????????
looking for ammo for his case??????? and mine is fine also!!!!
my one and only take on this post.....john

also a note rzr freak's only post is this topic.

also in the wrong area as in a person with little rzr experiance.

dosnt seem to know a thing about his rzr but! is a expert on the air box.(even thought he called it a air cleaner as in car...)

every one posting something but praise his next post was to get a hold of him for the action
as they say if it walks like a duck, talks like a duck , and looks like one , it must be.....

and if your dealer is your best sorce of input , id love to see a real polaris dealer testify in court for you....lol can you say ex dealer? not going to happen . you need hard printed facts from polaris stating that they are aware of this problem, and also stating dont fix it under warnty or also stating to tell the customer we wont fix it.....also remember, alot of dealers are independt stores not run or controlled by polaris....so your dealer may be stating his own personal shop rules....not polaris.
It sounds to me that you have trust in Polaris? Do you remember Johnnycat8, that Polaris had a recall for the first generation Rzr's because of dirt and sand getting pass the air intake and into the engine. I am sorry to tell you this Johnnycat8 but the problem is still there.
My first generation Rzr has 80 hours on it and it has a blown top end. Yes, I took it down for the recall but it still broke down. Yes, I had the Rzr serviced but it still broke down. Yes, I took care of the Rzr but in the end it still broke down. Polaris says it is not the fault of the air intake or the product, so it must be my fault. Does that sound like a company that cares about its customers. If you do not have a problem with your Rzr, you will in the near future if you are running on a stock air intake system. Just take a look around, there are more people who are having problems with the air intake of the Rzr than people who are not having problems. And the bottom line, Polaris does not care.
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Re: air cleaner problem
  #79 (permalink)  
Old June 10th, 2008, 08:13 AM
Georgia4x4's Avatar
Georgia4x4 Georgia4x4 is offline
 
Join Date: Mar 2008
Posts: 211
Re: air cleaner problem

I have a good one for yall..
After wasting god knows how much money on filters I finaly did break down and take mine to the dealer because of the alarming rate of compression I was losing. Been checking it regurlery. I completly cleaned the entire intake track from the intake valves to the box between the seats.All spotless.See Video (YouTube - RZR filter Problems) I cleaned up and rejized my Uni filter. Then took it in.. The dealer kept it for a week and informed me until my compression dropped below 150 lbs per cylinder (Earlier story)they could not do anything about it..
Heres the crazy part. I noticed I had a additonal 1.3 hrs on hr meter when I picked it up...I figured they ran it and ops checked it out awhile... For the hell of it I pulled the airbox cover off of it, dust in the air box so I went ahead and pulled the jized up Uni off and to my surprise dust in the intake track all the way to the throttle valve..
I wish I had You Tubed it...damn it..
Everyone keeps bragging on the KMS filter..We are going to run one this weekend. I will youtube the results. I am betting they will be just like all the others I have wasted money on.. We'll see.
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Re: air cleaner problem
  #80 (permalink)  
Old June 10th, 2008, 09:17 AM
instigator instigator is offline
 
Join Date: May 2008
Posts: 7
CA Re: air cleaner problem

I hope someone can help. I know there is an air box being mfg that has to be a lot better than this piece of crap that Polaris made. Off road racers been using Cat and other boxs for years. Can anyone tell me were or who is mfg. a good replacement system. It is just piss poor after you spend $11.000.00 + you have to fix there engineering screw up. O.K. I said my piece and and vented. So if any one knows of one please let me know.
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Re: air cleaner problem
  #81 (permalink)  
Old June 10th, 2008, 05:05 PM
BigDog_Arizona's Avatar
BigDog_Arizona BigDog_Arizona is offline
 
First Name: Ray
My RZR: RZR 800
Location: Mesa Arizona
Join Date: Jan 2008
Posts: 173
Re: air cleaner problem

KMS has the fix
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Re: air cleaner problem
  #82 (permalink)  
Old June 10th, 2008, 07:46 PM
dgal dgal is offline
 
Join Date: Dec 2007
Posts: 210
Re: air cleaner problem

Quote:
Originally Posted by BigDog_Arizona View Post
KMS has the fix
Could someone let Polaris know? lol Also remember if you change your intake it will void your warranty.Or atleast it sounds like they are leaning that way with mine.Even though I was burning oil before I changed it
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Re: air cleaner problem
  #83 (permalink)  
Old June 10th, 2008, 08:55 PM
rzrdog rzrdog is offline
 
Join Date: Jun 2008
Posts: 18
Angry Re: air cleaner problem

Quote:
Originally Posted by dgal View Post
Could someone let Polaris know? lol Also remember if you change your intake it will void your warranty.Or atleast it sounds like they are leaning that way with mine.Even though I was burning oil before I changed it
Polaris knows of the problem, they just refuse to do anything about it. For the last two months I tried to get Polaris to fix my Rzr but they refused. I finally broke down today and told the dealer to fix it. The cost to have a top end fix is $2,071. Polaris customer service "sucks".

Last edited by rzrdog : June 10th, 2008 at 09:28 PM.
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Re: air cleaner problem
  #84 (permalink)  
Old June 10th, 2008, 09:22 PM
rzrdog rzrdog is offline
 
Join Date: Jun 2008
Posts: 18
Re: air cleaner problem

Quote:
Originally Posted by rzrdog View Post
Polaris knows of the problem, they just refuse to do anything about it. The best thing for anyone of you out there with a Rzr is to buy a top end intake system before it is too late. A little money now is better than a lot of money latter.

Last edited by rzrdog : June 10th, 2008 at 09:39 PM.
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Re: air cleaner problem
  #85 (permalink)  
Old June 13th, 2008, 08:47 AM
dgal dgal is offline
 
Join Date: Dec 2007
Posts: 210
Re: air cleaner problem

Dealer told me thay are sticking to the "warranty Denied "for my oil starved again seized motor.But they will discount me $400 on the new motor so it will only cost me $4400 .Boy does this make me happy.I called another dealer in another town and he said a couple guys already told him about my problems with my local dealer.i faxed him all my sevice invoices and told him what happened.He called me back and told me his rep told him to stay out of it and let the local dealer deal with it.He said the way the local dealer worded the warranty claim that there was no way Polaris was going to do anything for me.He agreed that it was total BS but said he couldn't help.
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Re: air cleaner problem
  #86 (permalink)  
Old June 16th, 2008, 07:49 AM
Baditude's Avatar
Baditude Baditude is offline
 
Join Date: Jan 2008
Posts: 120
Re: air cleaner problem

This is the solution I used:

PRC Ranger Club, LLC :: View topic - A Better Air Filter That Fits OEM Box

I know it's the other forum but any tips are appreciated, so far no problems at all. I will verify tonight, we put about 200 miles on the RZR in very dusty conditions at Black Mountain this passed weekend. The other 5 RZRs in the group lost power at the end of the ride but not me
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Re: air cleaner problem
  #87 (permalink)  
Old June 17th, 2008, 10:33 AM
rzrdog rzrdog is offline
 
Join Date: Jun 2008
Posts: 18
CA Re: air cleaner problem

It is a shame, that as a consumer we buy a product, and as a consumer all we ask for is that we get our money's worth. The air intake on the Rzr is cramp! I hear from some of you, "Well you can't take it with you". What does that mean? Are you saying that Polaris can put together a defective product (with knowledge), sell it to the public, and is no longer responsible for that product. Polaris knows of the intake problem. They even had a recall to fix the intake problem. The recall did not work and it does not work on the newer generation Rzr's. The intake problem is still there. The Rzr should last for more than 80 running hours before the top end gives out. My Rzr had been serviced as per the "Owner's Manual". I took it in immediately when I received the recall notice. It did not matter, dirt and sand got passed the intake and destroyed the top end. Many of you have noticed dirt and sand pass your intake system and you have the third generation Rzr. If you keep the original intake system, you will also have the same problem that I have in due time. The cost for me to fix the top end is $2,071. Once it is fixed, I will buy a top end air intake system and I will go from there. The point is Polaris should step up to the plate and take responsibility but they won't. Done of us should have to buy a new intake system to keep dirt and sand out. The original intake system should be adequate. We only buy a new intake system because we want to. Not because we have to. It would be the same as buying an after market pipe. The original pipe is sufficient but we buy a new pipe because we want to. As far as I am concern, Polaris's customer service and quality control "SUCKS". Other than that, I did have a lot of fun with the Rzr. I only wish Polaris was up to Honda's high standards.
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Re: air cleaner problem
  #88 (permalink)  
Old June 17th, 2008, 01:19 PM
dgal dgal is offline
 
Join Date: Dec 2007
Posts: 210
Re: air cleaner problem

My bill is going to $4500.Polaris customer service is so bad that I will never in my life purchase another one of there products.
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Re: air cleaner problem
  #89 (permalink)  
Old June 17th, 2008, 01:33 PM
rzrdog rzrdog is offline
 
Join Date: Jun 2008
Posts: 18
Re: air cleaner problem

Everytime you think you have it bad, someone else has it worse. I feel the same way about Polaris Customer Service. It's a shame because it is such a fun machine.
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Re: air cleaner problem
  #90 (permalink)  
Old June 17th, 2008, 01:34 PM
rzrdog rzrdog is offline
 
Join Date: Jun 2008
Posts: 18
CA Re: air cleaner problem

dgal, try calling Polaris and ask for Monte Gourley. He just emailed me and wants to talk to me about the problems I have with my Rzr. I believe you sanded the cylinders in your Rzr and lost all your oil just like I did. If I do hear from him, I will try and keep you posted.

Last edited by rzrdog : June 17th, 2008 at 01:49 PM. Reason: double reply
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